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F&I

ArticlesDecember 18, 2014

F&I’s Holy Grail

An expert in windshield treatments says the two-decade-old product can deliver benefits no other protection can — that’s if it’s presented correctly.

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ArticlesDecember 17, 2014

Part 1: Costly Hires

Human resources expert lays out the costs of a bad hire in Part 1 of his two-part series on dealership hiring practices.

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Articlesby George AngusDecember 17, 2014

Measuring F&I Performance

The Father of the F&I menu breaks down how he measures F&I success. He also explains how his methodology can help reduce charge-backs and cancellations.

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ArticlesCover StoryDecember 17, 2014

Culture Change

Faulkner-Ciocca Ford is achieving big numbers in its small Pennsylvania borough. The secret to the store’s success is an approach that has torn down the walls between sales and F&I.

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Newsby Brittany-Marie SwansonDecember 16, 2014

Credit Acceptance Subpoenaed by DOJ

Credit Acceptance has received a civil investigative subpoena from the U.S. Department of Justice, which requested that the finance company produce certain documents related to subprime auto lending.

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NewsDecember 16, 2014

‘Great Deleveraging’ Has Ended, Equifax Reports

Consumers are back in the borrowing business, with November consumer credit data from Equifax showing that nonmortgage credit balances rose to their highest level in five years.

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NewsDecember 10, 2014

Bob & Chuck Eddy Expand MOTOR TREND Certification Program

The dealer group has added two more stores to the MOTOR TREND certified program. They’re located on Grove City, Pa.

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NewsDecember 9, 2014

November Sales Pace at 17.20 Million-Unit Annual Rate

November total light vehicle sales increased 4.6% from a year ago to more than 1.3 million units. The industry SAAR was also up significantly from a year ago and the month prior, rising to 17.20 million units.

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NewsDecember 4, 2014

November a Turnaround Month for Independents, CNW Reports

After taking it on the chin for most of the year, independent dealerships realized a slight increase in used-vehicle sales in November. They also experienced an increase in transaction prices.

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NewsDecember 4, 2014

CNW: November’s TDR Hits 16.8 Million Despite Consumer Confidence Slip

Consumers may have their doubts about the economy, but they’re feeling pretty good about their personal economic situations. It’s one of the reasons CNW’s True Delivery Rate reached 16.8 million units in November.

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