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NewsOctober 9, 2014

Cox, Federal-Mogul Purchase Stake in AutoMD

Federal-Mogul Motorparts and Cox Automotive have purchased a minority stake in the free online automotive repair website, which previously operated as a wholly-owned subsidiary of U.S. Auto Parts Network Inc.

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ArticlesOctober 9, 2014

Delivering the Beef

The AFIP’s executive director opens up about what he hopes to accomplish when he meets with the top brass at the CFPB.

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ArticlesOctober 9, 2014

Preparing for the Advertising Police

A former FTC official and current partner with Hudson Cook LLP issues a warning about dealer advertising.

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ArticlesOctober 8, 2014

Proceed With Caution

Data from the second quarter didn't support talk of a subprime auto bubble, with subprime financing showing signs of leveling off and delinquencies remaining at historic lows.

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ArticlesOctober 8, 2014

4 Steps to CFPB Compliance

Compliance pros lay out a plan for keeping regulators at bay. If followed, the four-step plan may also help with a dealership’s customer-retention efforts.

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Photo Galleriesby StaffOctober 7, 2014

Industry Summit 2014

The magazine's 2014 conference, held Sept. 8-10 at the Paris Las Vegas, featured an all-new Dealership Sales & Technology track, which was kicked off by sales trainer and dealer advocate Jim Ziegler. Keynote speakers included Steve Braskamp from Capital One Auto Finance and Hudson Cook's Rick Hackett, a former official with the Consumer Financial Protection Bureau.

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Newsby Gregory ArroyoOctober 7, 2014

Minnesota AG Sues EFG Over Service-Contract Refunds

Attorney General Lori Swanson is suing EFG Companies for deceptive practices because it failed to deliver on its promise of full refunds for VSCs canceled within 30 days. The company’s CEO tells F&I and Showroom his company will be exonerated once all the facts are presented.

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Articlesby Rick McCormickOctober 7, 2014

The Perfect Handoff

Like a relay race, winning the F&I profit race comes down to a perfect customer handoff from sales and a strict adherence to the process. F&I trainer offers a few process tips to ensure the baton doesn't get dropped.

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NewsOctober 7, 2014

5 Serra Nissan Employees Arrested

The indictment of the five dealership employees follows federal charges levied against two other Serra Nissan sales managers earlier this year. They are facing federal charges related to a scheme to fraudulently boost loan approvals and car sales.

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NewsOctober 7, 2014

Zurich’s Brian Vance Earns AFIP Master Certification

Brian Vance, a regional F&I manager with Zurich North America, earned his master certification at an AFIP Certification Boot Camp in August. He is the second Zurich executive to do so.

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