Articles
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Jennifer Lee, formerly the company’s senior director of product, will continue overseeing the company’s mobile platforms, CRM tools, campaign MGT tools and Haystak websites in her new role.
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A Mid-Atlantic dealer group devises an innovative way to help its F&I team transition to a new menu system. Product penetration an per-copy averages have climbed ever since.
Read More →RV Warranty Forever has named Robert Crist and Company RV and World Wide RV the exclusive RV Warranty Forever dealer group in the Phoenix Valley and northern Arizona.
Read More →Vehicle OEMs are hopeful for a sales rebound after winter storms pushed down sales in late January. According to Autodata, both the industry SAAR and total sales were down from a year ago.
Read More →The technology company also takes home a best practice award for accelerating sales performance.
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Industry insider warns dealers to resist calls for combining the roles of sales and F&I. He says the two departments must remain separate components of a shared process.
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Asking customers how many miles they drive per year may tell you how much coverage they need, but it won’t help you close the sale. The F&I Coach weighs in.
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F&I veteran breaks down the major regulators, acts and provisions governing the way we do business. He also offers his take on their impact so far.
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F&I pro says there’s no way to avoid those deal-killing situations, but he does offer five strategies for ensuring that your sold and delivered customers stay that way.
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Asian Americans fit a relatively specific buyer profile, and new research has identified what this segment is looking to purchase within the automotive sector.
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