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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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The captive finance company reached one million customer accounts today. The milestone contract was for a lease of a Volkswagen Jetta.
Read More →General Motors plans to roll out its Shop-Click-Drive program to all of its dealers by the end of the year. The voluntary program allows dealership customers to complete the entire car-shopping process online.
Read More →After using independent reps for more than two decades, the dealer management system provider creates an internal sales force to work directly with dealers.
Read More →DealerRater’s new Consumer Rating Index (CRI) Report recognizes auto manufacturers for top-rated customer service based on consumer reviews of dealerships. So far, Lexus and Buick dealerships score highest in customer service within their respective segments.
Read More →The New Economic Impact Study shows dealers are responsible for 58,000 jobs, and for collecting $1.83 billion in taxes for state and local governments.
Read More →Edmunds.com predicts new-car sales in 2014 will reach 16.4 million units, the highest since 2006. The vehicle information site also estimates the industry will close out 2013 with 15.5 million new vehicles sold.
Read More →Famed for his advertisements in which he declared “noooobody” could beat his prices, former owner of Fresno Dodge Norman “Bucky” Harris passed away in his home last week.
Read More →Tesla Motors has reached an agreement with the state that will pave the way for the company to sell vehicles at a location in Northern Virginia.
Read More →Dealertrack has completed its acquisitions of CRM-provider Customer Focused Marketing Inc. and VINtek. The agreements were announced in August and September, respectively.
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Sonny Mondia will manage the F&I product provider’s Midwestern U.S. region, as well as the Canadian market. He will report to Dent Wizard’s National F&I Director Aaron Cooper.
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