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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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The magazine’s newest F&I trainer offers six insights on how to drive a better connection with customers.
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If converting cash customers to finance is your strategy for staying in the game, then keep reading. The F&I professor drops some knowledge on why cash can be king in the F&I office.
Read More →Frank Fletcher Ford in Joplin, Mo., is the latest victim of an embezzling controller who admits to stealing about $88K from the dealer, according to court documents filed in the U.S. District Court for the Western District of Missouri Southwestern Division.
Read More →Floor traffic hit nearly 11 percent in the final days of July. Closing ratios and same-store sales were also up.
Read More →Used-car sales are down for the first half of the year, but not within the franchise and CPO segments, Edmunds.com reveals.
Read More →Auto/Mate Dealership Systems offers auto dealers more intuitive navigation and educational materials for dealers.
Read More →U.S. auto loan ABS asset performance continues to be solid with historically low delinquency rates and loss rates at or near record lows, despite a slight uptick in loss rates during June.
Read More →Tony Dupauier is headed back to Las Vegas to reprise his 'Stump the Pro" challenge at the 2013 F&I Conference, where attendees will be able to test his objection-handling skills during this interactive session.
Read More →Joe Holland has revised his lawsuit against federal agencies regarding the Affordable Car Act's requirement that he include coverage of the “morning after pill” in his operation’s employee healthcare package.
Read More →Compli and Swan Island Networks integrate Cybero and Complí Portfolio technology for a comprehensive suite of SaaS solutions.
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