Articles
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Clients of the automotive financial services company can now submit a credit application via Motive Auto Finance’s website to be matched to a dealer or lender willing to fund their loan.
Read More →A majority of manufacturers experienced record-breaking sales for the month of July, and sales paced at a a seasonally adjusted annual rate of 15.8 million units.
Read More →The director of training for UDS and the man behind the F&I Tip of the Week will return to the Paris Las Vegas for the magazine’s annual conference, where he’ll lay down a plan of action for those not-so-friendly F&I transactions.
Read More →After reading the CFPB’s consent order against U.S. Bank and its nonbanking partner, the magazine’s legal insider concludes the bureau is one heck of a negotiator.
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Agency head explains how one dealer client maximized profits and avoided personnel issues by setting up a ‘timeshare’ system for his F&I managers.
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Industry veteran says some franchised dealers are realizing 40 percent penetration on PPM plans, and that’s on leases. He explains why those dealers are also realizing great customer retention.
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The magazine’s newest F&I trainer offers six insights on how to drive a better connection with customers.
Read More →If converting cash customers to finance is your strategy for staying in the game, then keep reading. The F&I professor drops some knowledge on why cash can be king in the F&I office.
Read More →Frank Fletcher Ford in Joplin, Mo., is the latest victim of an embezzling controller who admits to stealing about $88K from the dealer, according to court documents filed in the U.S. District Court for the Western District of Missouri Southwestern Division.
Read More →Floor traffic hit nearly 11 percent in the final days of July. Closing ratios and same-store sales were also up.
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