ADP Dealer Services Launches Hosted Video Service
ADP Dealer Services will now offer dealers cloud-delivered video services. The new solution will use plug-and-play desktop solutions from Polycom Inc.
HOFFMAN ESTATES, Ill. — ADP Dealer Services, a global technology solutions provider, today announced it is bringing cloud-delivered video services to SMBs and enterprises. The service will use plug-and-play desktop solutions from Polycom Inc., a provider of open standards-based unified communications and collaboration (UC&C).
ADP Dealer Services now allows users to easily collaborate face-to-face with colleagues, partners and customers across a broad range of standards-based video platforms. The service is built around high-performance Polycom VVX Business Media Phones and the Polycom VVX Camera, which offer plug-and-play installation to instantly transform Polycom VVX 500 and Polycom VVX 600 Business Media Phones into cost-effective, high-resolution video collaboration environments, according to the company.
According to a 2013 worldwide survey of almost 5,000 enterprise video users, respondents identified increased efficiency and productivity as the top benefit of video conferencing. The survey, conducted by Wainhouse Research and Polycom, also revealed that almost two-thirds (64 percent) of respondents use video conferencing daily or weekly.
“The ability to collaborate face-to-face over video is becoming a standard ask for today’s businesses, and ADP Dealer Services now can fulfill those requests with a plug-and-play, cloud-delivered video UC, service,” said Gary Testa, global vice president of Cloud and Service Providers at Polycom. “With ADP Dealer Services new service, enabled by Polycom VVX Business Media Phones and the VVX Camera, video collaboration can easily and cost-effectively become a central part of a company’s workflow.”
More F&I

AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →