
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →Fraudulent paystubs are a serious threat to your dealership and the trust you’ve built with your finance companies. Special finance guru warns that such incidents are on the rise, and customers aren’t the only guilty parties.
Read More →Ally’s Performance Development Center offers 24-hour access and 15 virtual on-demand training courses with more than 35 modules covering a wide range of topics.
Read More →CAR-Research XRM’s new Showroom WatchDog takes advantage of the company’s U.S.-based call center to help dealers target unsold customers.
Read More →A car dealer in Indiana is charged with odometer fraud, according to Indiana new network ABC57.
Read More →According to Reuters, auto entrepreneur Malcolm Bricklin was awarded $2 million in damages after a former employee of his V Cars LLC illegally brought luxury vehicles into the U.S. market from China.
Read More →Edmunds.com reports that leasing is on track to break last year’s record for lease penetration, but the vehicle information site wonders if it’s good for all consumers and the industry.
Read More →CU Direct reports 20 percent growth in application volume, and company officials expect that growth to continue with the introduction of a new technology designed to help credit unions fund more deals based on their pre-set criteria.
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Sylvia Taylor joins Safe-Guard Products International as the company’s human resources executive, a role she's previously held at The Weather Channel and AutoTrader.
Read More →Depreciation for used vehicles up to eight years old slowed to 1.1 percent in June, substantially less than what has been recorded for the month historically.
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Two dealers in New York and Texas say they weren’t trying to make a statement when they switched to a combined sales-and-F&I process; they just wanted to do right by their customers.
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