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F&I

ArticlesMay 15, 2013

The Perfect Blend

The ‘Father of the F&I Menu’ offers his thoughts on how many and what type of products should be on your store’s menu.

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ArticlesMay 15, 2013

The Guidance That Isn’t

The magazine’s legal eagle doesn’t mince words when he describes the ‘logical disconnect’ between the CFPB’s view of fair lending and how dealer participation really works.

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ArticlesCover StoryMay 15, 2013

Click and Order

By cutting down on response times, using video to connect with shoppers and launching a team to nurture cold leads, Greenway Dodge’s Internet department now drives 71 percent of the dealership’s sales.

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NewsMay 14, 2013

[Video] Tip of the Week: Lender 'Callbacks' Shouldn't Dictate F&I Presentations

United Development Systems’ Gerry Gould has been on the “dictate your own destiny” kick of late, and he continues hammering home his message this week with a few words on how to proceed when the finance source gives you a “Line 5” call.

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NewsMay 14, 2013

Marquet Intl.: Auto-Related Embezzlement Cases on the Rise

Marquet International released its annual white collar fraud and embezzlement report today. The report reveals that more automotive employees are embezzling than in previous years.

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NewsMay 14, 2013

N.J. Dealer Sues Kia Motors

New Jersey’s Mahwah Kia filed a lawsuit against Kia Motors America. The manufacturer allegedly terminated the store’s franchise agreement for poor performance, but the dealer claims KMA did not make enough inventory available.

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NewsMay 14, 2013

Global Lending Services Gets New CEO

The subprime auto finance source appoints a former Capital One Auto Finance exec as its new CEO. His appointment takes effect tomorrow.

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NewsMay 14, 2013

N.J. Dealer Sues Chrysler

Lucas Chrysler Jeep Dodge Ram has filed a lawsuit against the automaker for terminating its franchise agreement after the dealer failed to make expensive renovations to its facilities.

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NewsMay 14, 2013

Clay Nissan Settles $1.5M Defamation Suit

The legal battle between Clay Nissan and the brothers of a former cancer-stricken employee is over, ending the family’s 10-month campaign against the dealership for terminating their sister.

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NewsMay 14, 2013

Delinquencies, Repossessions Up in 2013, Experian Automotive Reports

In the first quarter of 2013, 30-day auto loan delinquencies rose 1.3 percent, 60-day delinquencies increased 12.4 percent and repossessions rose 16.9 percent when compared with the previous year.

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