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F&I

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Articles

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

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ArticlesJuly 15, 2013

Balancing Act

Auto finance continues to balance the need to manage risk with the need to fuel the industry’s resurgence. So far, so good, according to Experian Automotive’s latest report.

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ArticlesJuly 15, 2013

Speaking Millennial

The head of Ally Insurance offers a few thoughts on how the industry can drive a better connection with the ‘connected generation.

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NewsJuly 11, 2013

E-mail Growing as Customer Acquisition Tool, Report Says

E-mail is still a powerful tool in a retailer’s customer-acquisition efforts, a new report indicates. Organic search and cost per click still lead the way, however.

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NewsJuly 11, 2013

The CFPB Puts Debt Collectors on Notice

The CFPB is now taking consumer complaints regarding debt collectors. The bureau also warned firms they will be held accountable for unlawful debt-collection activities.

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NewsJuly 11, 2013

Dealertrack Release F&I Menu for iPad

Dealers selected to test the new F&I sales solution realize $740 increase in average aftermarket revenue per vehicle, the technology firm claims.

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NewsJuly 11, 2013

Hillary Clinton to Speak at NADA Convention

Former Secretary of State Hillary Rodham Clinton will deliver keynote remarks on the closing day of the 2014 NADA Convention & Expo in New Orleans.

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NewsJuly 11, 2013

Datalogix Hires New VP of Automotive Client Partnerships

Stephen Dooley will manage and expand the DLX Auto client partnership team in Detroit and Los Angeles. He will focus on strengthening customer engagement, strategic partnerships and sales strategy.

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NewsJuly 9, 2013

Improving Employment Fueling Return to Normal for Used-Vehicle Market

Wholesale prices continued to return to normal levels in the first half, which Manheim attributed to an improving employment picture and rising new-vehicle sales.

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NewsJuly 9, 2013

Private Equity Money Could Fuel Higher Credit Losses for Subprime Auto

Moody’s notes a gradual weakening of credit in its report on the subprime auto ABS market, but the credit rating agency believes private equity money flowing into the market could intensify competition and cause higher credit losses.

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NewsJuly 9, 2013

PCMI Delivers New Software Suite for Dealers, Agents and TPAs

PCMI’s Policy Claim and Reporting Solutions (PCRS) platform helps increase F&I sales, improve claim results, and simplify reporting for insurers, third-party administrators and auto dealers, company officials claim.

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