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ArticlesCover StoryApril 12, 2013

Switching Sides

An Illinois dealer took his store’s F&I performance from acceptable to exceptional after making the switch from a paper menu to an electronic version.

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NewsApril 11, 2013

Suzuki Settles Lawsuit With Mo. Dealer

In a lawsuit filed in 2010, American Suzuki paid an undisclosed amount of money to a Kansas City dealer for reputation damage.

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NewsApril 11, 2013

TriStar Uses YouTube to Promote VSC Offering

TriStar has posted two videos on YouTube that provide details on the company's vehicle service contract offering, which is designed specifically for military personnel.

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NewsApril 11, 2013

eBay Motors: One-Third of Drivers to Spend Tax Refund on Vehicles

A recent survey from eBay Motors shows that one-third of drivers expecting a tax return plan to spend a portion of that money on their vehicles. Results also show that drivers expect to spend more than $1,000 on auto-related purchases.

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NewsApril 11, 2013

Manheim Selects Chief Technology Officer

Michael Noel was named CTO of Manheim. He will lead strategic technology development and innovation for the company.

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NewsApril 11, 2013

Consumers 'Not Very' Interested in Having Latest Vehicle Model, Survey Says

Recent data from AutoTrader.com’s Trend Engine shows that new-car shoppers would opt for a better deal on a current model rather than delay the purchase for a redesign.

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NewsApril 11, 2013

NADA: SAAR Stays Above 15M in March Despite Sales Growth Slowdown

For the fifth straight month, the SAAR exceeded 15 million units in March. But the NADA Used Car Guide did spot a slight year-over-year slowdown in sales growth.

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NewsApril 9, 2013

GM Testing Facebook Advertising

After pulling a reported $10 million annual ad spend with Facebook last May, General Motors is back on the social media site. This time, the automaker is testing mobile ads.

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NewsApril 9, 2013

eMarketer: Mobile Ad Spending to Reach $7.29 Billion in 2013

Mobile advertising will reach $7.29 billion in 2013, and Google will take home more than half of it, according to eMarketer.

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NewsApril 9, 2013

[Video] Tip of the Week: Selling Piece of Mind

Have you ever had a customer object to an F&I product by saying they never used the last coverage they purchased? Gerry Gould offers a response to that objection, one he says F&I managers need to utilize more often.

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