
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →ADP Dealer Services will now offer dealers cloud-delivered video services. The new solution will use plug-and-play desktop solutions from Polycom Inc.
Read More →Rising supply and steady demand is keeping used-vehicle price fluctuations under control, Edmunds.com finds.
Read More →Lexus will provide dealers with MyDealerLot automated guest recognition technology to bridge sales and service operations and drive a better customer experience.
Read More →The deadline to submit entries for the 2013 F&Idol contest is this Friday, August 9. On the line is $3,500 in cash, as well as a trip to Industry Summit 2013.
Read More →The year-over-year drops in wholesale prices in February, March and April continued in May, with wholesale prices dropping 2.8 percent vs. April and 4.5 percent from a year ago.
Read More →United Development Systems' Gerry Gould continues with his “How’d-That-Feel” sales series this week with a few words on selling paint-and-fabric protection.
Read More →New study from Digital Air Strike shows car buyers are turning to social media and online reviews in greater numbers before making a purchase decision.
Read More →Leasing accounted for a record 27.5 percent of all new vehicles financed in the first quarter, according to Experian Automotive. The firm also noted decreases in average monthly payments and a stretching of loan terms.
Read More →The two-year/24,000-mile program covers four service visits in a 24-month period. It’s also transferrable to subsequent owners.
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CAR-Research XRM promotes Keith Shetterly to vice president of research. He brings nearly a decade of automotive industry experience to the team.
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