
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →The two companies announced this week that they are joining forces to offer dealers a complete marketing solution designed to drive showroom traffic.
Read More →Auto/Mate rolled out a new mobile solution for the service department that's designed to allow service advisors to view DMS information and conduct service writeups from the service lane.
Read More →A new study from Chase Auto Finance shows that more than 60 percent of dealers expect to expand payrolls in 2013, with nearly half of them expecting sales to grow 5 to 10 percent this year.
Read More →AutoUSA's Payment Pro is designed to offer visitors of a dealership's website accurate payment quotes without requiring personal information.
Read More →Have you ever let someone cut in line without first giving you a good reason why you should let them? Gerry Gould explains why that question relates to selling a service contract in F&I’s tip of the week.
Read More →Steven Antonakes assumes the role of acting deputy director of the Consumer Financial Protection Bureau, a position formerly held by Deputy Director Raj Date.
Read More →The vehicle information site believes Honda’s RAV4 Super Bowl ad will steal the spotlight for the second straight year. Mercedes-Benz should also be a big winner, KBB analysts predict.
Read More →TrueCar predicts January’s SAAR will reach 15.4 million, the highest reading since 2008. It also predicts that incentive spending will drop to its lowest level since October 2005.
Read More →Richard P. Hackett, assistant director of the Consumer Financial Protection Bureau, will return as a keynote speaker for the NAF Association's 2013 conference, event organizers announced this week.
Read More →The FTC's settlement bans two sellers of alleged fraudulent auto loan modifications from marketing debt relief services.
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