
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →Manheim promoted three top employees, with one stepping into the newly added position of digital general manager.
Read More →United Development Systems’ Gerry Gould delves into menu setup and presentation, and explains why products are presented in the order they are.
Read More →Canon Solutions America’s new report outlines how a paperless workforce process can improve service customer turn and increase productivity for dealers.
Read More →Auto/Mate’s integration with 700Credit will provide auto dealers with complete access to credit services, officials say.
Read More →The two firms reported this week that January sales are off to their strongest start in five years, and could total 812,600 units by month end. Including fleet sales, total sales could reach 1.028 million units.
Read More →General Motors sues Iowa dealer for damages and injunctive relief for falsely reporting sales and allegedly transferring vehicles that resulted in GM awarding the dealer with thousands of dollars under the GM Standards for Excellence program.
Read More →The FTC warned 11 used-car dealers in Jonesboro, Ark., that they’re violating the Used Car Rule. Eight of the dealerships failed to display Buyers Guides on used vehicles for sales, while three failed to display notices on a ‘significant number’ of cars.
Read More →Floor traffic is up, as are deliveries, but CNW reports that sales in January are still off last year’s pace. But the numbers also show that April to May could be big months for dealers.
Read More →Automotive Compliance Consultants issued a press release this week that advises dealers to integrate compliance efforts into the road of the sale, says doing so improve closing ratios.
Read More →The two companies have combined forces on a new service department tool called Service Turn. It will be showcased at the 2013 NADA Convention and Expo.
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