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Articles

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

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NewsJanuary 31, 2013

Manheim Creates New Digital GM Position, Announces Promotions

Manheim promoted three top employees, with one stepping into the newly added position of digital general manager.

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NewsJanuary 31, 2013

[Video] Tip of the Week: Setting and Presenting the Menu

United Development Systems’ Gerry Gould delves into menu setup and presentation, and explains why products are presented in the order they are.

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NewsJanuary 31, 2013

New Report From Canon Solutions Details Benefits of Going Paperless

Canon Solutions America’s new report outlines how a paperless workforce process can improve service customer turn and increase productivity for dealers.

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NewsJanuary 31, 2013

Auto/Mate Announces Integration With 700Credit

Auto/Mate’s integration with 700Credit will provide auto dealers with complete access to credit services, officials say.

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NewsJanuary 29, 2013

J.D. Power, LMC: New-Vehicle Retail Sales Ahead of Expectations

The two firms reported this week that January sales are off to their strongest start in five years, and could total 812,600 units by month end. Including fleet sales, total sales could reach 1.028 million units.

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NewsJanuary 29, 2013

GM Sues Iowa Dealer for False Reporting

General Motors sues Iowa dealer for damages and injunctive relief for falsely reporting sales and allegedly transferring vehicles that resulted in GM awarding the dealer with thousands of dollars under the GM Standards for Excellence program.

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NewsJanuary 29, 2013

FTC Staff Warns 11 Arkansas Dealers About Used Car Rule Violations

The FTC warned 11 used-car dealers in Jonesboro, Ark., that they’re violating the Used Car Rule. Eight of the dealerships failed to display Buyers Guides on used vehicles for sales, while three failed to display notices on a ‘significant number’ of cars.

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NewsJanuary 29, 2013

January a Mixed Bag So Far, CNW Reports

Floor traffic is up, as are deliveries, but CNW reports that sales in January are still off last year’s pace. But the numbers also show that April to May could be big months for dealers.

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NewsJanuary 29, 2013

Firm Offers Compliance Advice to Dealers

Automotive Compliance Consultants issued a press release this week that advises dealers to integrate compliance efforts into the road of the sale, says doing so improve closing ratios.

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NewsJanuary 29, 2013

MPi, TEGA Technologies Partner Up on Service Tool

The two companies have combined forces on a new service department tool called Service Turn. It will be showcased at the 2013 NADA Convention and Expo.

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