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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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A Florida dealerships's vice president was sentenced to six years in federal prison for money laundering, drug trafficking for the Gulf Cartel.
Read More →The captive announced its new retail loan and lease contracts rose 28.3 percent to 404,947 this past year, as total assets climbed by 17.5 percent to $23 billion.
Read More →With the launch of its new social network, NADA University is reaching its members in a private online community setting.
Read More →NADA University has added new features to its online training site, including individualized training experience.
Read More →A California dealer is being sued by USAA for allegedly using the company’s initials in two business names, according to the San Antonio Express-News.
Read More →For the second time, Atlanta-based AutoTrader Group Inc. pulled plans to go public, according to a recent SEC filing.
Read More →Four World Omni employees were recently promoted in senior-level positions.
Read More →When lot customers start asking about their down payment or the interest rate they can get, it’s time for the salesperson to go for the "pocket close." The F&I Professor explains what that is in this week’s F&I Tip of the Week.
Read More →January's SAAR came in at 15.29 million units, Autodata reported this week. That’s up from last January’s SAAR of 13.98 million.
Read More →The top reason customers leave without buying, according to a survey conducted by CAR-Research XRM, is they may still be shopping. ‘Price’ and ‘Financial’ round out the Top 3 reasons consumers leave without buying.
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