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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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The National Independent Automobile Dealers Association added Wolters Kluwer Financial Services to its National Corporate Partner Program.
Read More →Compli will unveil at the 2013 NADA Convention and Expo a new SaaS platform for its HR and complaince management software.
Read More →LoJack and TomTom are joining forces to offer fleet management and vehicle protection services, the two companies announced last week. The new business venture will be marketed under the LoJack Automotive Dealership and Commercial Distribution Networks brand name.
Read More →A good discovery interview doesn’t mean anything unless your product presentation matches what you’ve learned about the customer. The F&I Professor explains how that’s done in F&I's Tip of the Week.
Read More →CNW Research says refinancing is back, and predicts that the percentage of refinanced auto contracts will top 14 percent in 2013.
Read More →Chase, Wells Fargo and Huntington Bank report expanded auto lending in the fourth quarter 2012 vs. the same quarter in 2011.
Read More →AutoMD.com survey reveals consumers who shop for quotes report lower estimates at independent repair shops, with a majority of respondents indicating that they would not have chosen the dealership for repairs if their vehicle was not under warranty/recall.
Read More →ADP partners with RedBumper on a new inventory management tool designed to work on mobile phones. ADP officials say the new tool represents the first of many solutions the company expects to release under its Front Office Edge suite of tools.
Read More →Consumer advocates and state regulators say the FTC doesn’t go far enough in its proposed changes to the Used Car Rule. They want dealers to include vehicle history reports on the Buyers Guide window stickers.
Read More →Dissatisfied with current factory-installed navigation systems, owners of vehicles equipped with such systems tell J.D. Power and Associates that they want smartphone integration and better voice controls.
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