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Articles

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

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NewsJanuary 24, 2013

PRNDL.com Expands Online Services to Car Buyers and Sellers

The PRNDL.com website is expanding its services to make it easier for consumers to complete a vehicle purchase online. New features include transportation services and expanded finance options.

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NewsJanuary 24, 2013

[Video] Tip of the Week: Embrace the Spotlight

United Development Systems’ Gerry Gould provides a nice pep talk to those in the box, reminding F&I producers everywhere that the spotlight goes on the minute you step out of your office.

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NewsJanuary 22, 2013

Chrysler Considering Banco Santander as Captive, <em>The WSJ</em> Reports

According to a report from The Wall Street Journal, the Chrysler Group could pen a deal with Banco Santander in the next couple of weeks.

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NewsJanuary 22, 2013

The Next Up Starts 2013 in the Cloud

The Next Up’s retail sales process (RSP), based on cloud-based technology, paves the way for additional mobile and geo-targeting features for 2013.

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NewsJanuary 22, 2013

CounselorLibrary.com Releases Servicemembers Compliance Guide

Compliance Guide — Servicemembers Civil Relief Act by James Chareq is now available. The guide is being published as part of The CARLAW Compliance Series.

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NewsJanuary 22, 2013

Credit Unions Tapping Auto Financial Group’s Balloon Loan Program

Auto Financial Group announces new credit union signings for its balloon loan program, which includes residual value insurance for finance sources, among other features.

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NewsJanuary 22, 2013

Former Dealer Employee Sentenced to 41 Months for Embezzlement

The office manager of an Iowa dealership will face 41 months in federal prison for embezzling $1.4 million from his former employer, Granger Motors.

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NewsJanuary 22, 2013

California Retails 1.6 Million New Vehicles in 2012

New-vehicle registrations were up 25.3 percent in 2012 vs. the year prior, according to the state’s dealer group. The increase in new-vehicle sales outpaced gains made nationally.

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NewsJanuary 22, 2013

[Video] Tip of the Week: Breaking Down the ‘Meet and Greet’

Fifteen percent of a successful sale is due to product knowledge, while 80 percent is due to a salesperson’s ability to connect with his or her customer. The F&I Professor breaks down a process for the meet and greet to help drive a better customer connection.

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NewsJanuary 17, 2013

KBB: Used Supply Shortage Coming to an End?

The vehicle information site said a 1 percent uptick in auction sales volume last year could signal the end of the used-vehicle shortage.

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