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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Two brothers, operators of three used-car lots in Modesto, Calif., were found guilty of conspiracy to commit fraud. The men allegedly prepared misleading and false financial statements in order to obtain financing for ineligible customers.
Read More →In the third quarter 2012, the Ford Focus took top honors in Experian Automotive’s brand loyalty study, while Toyota, Kia, Hyundai and Honda rounded out the Top 5.
Read More →Gerry Gould says it’s time to eliminate a part of your F&I process that intimidates customers, is old school and does nothing to drive profit. Find out what it is in F&I’s Tip of the Week.
Read More →Enterprise touts relationships with credit unions, claims to have generated more than $380 million in loan volume for credit unions through used-car sales in 2012.
Read More →Ride-Away’s McCabe earns AFIP Master Certification, a first for the mobility industry. McCabe also is one of only 40 financial services professionals to earn the designation.
Read More →U.S. Bank data shows 27.3 percent more approvals in 2012 vs. 2011. December’s credit approval rate also jumped 55 percent from November.
Read More →The NADA’s chief economist predicts that auto dealers will retail one million more vehicles than they did in 2012, and offers seven reasons for his positive outlook.
Read More →This week, President Obama put his signature on legislation that eliminates the insurance booklet mandate that dealers have had to comply with since the 1970s.
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As the industry recovers, California continues to serve as the bellwether state for car sales nationwide.
Read More →Maritz announced this week that it has acquired digital consulting and services firm Opportunity Max, which Maritz will use to begin offering its consulting services to automotive dealers.
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