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F&I

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Articles

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

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ArticlesCover Storyby Gregory ArroyoNovember 14, 2012

Believe in Nice

This year’s F&I Dealer of the Year goes to great lengths to stay out of the limelight. But the dealer group was willing to open up to F&I and Showroom about what has turned out to be a banner year for the 63-year-old operation.

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ArticlesNovember 14, 2012

The Good Humor Gal

Dina Wilson is this year’s F&Idol winner, and she says her ability to joke around with customers is the secret to her prize-winning video — and her most powerful sales tool.

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Articlesby Gregory ArroyoNovember 14, 2012

Menu Reboot

This year’s F&I Conference finished strong with an electric debate over the usefulness, benefits and possible drawbacks of the mobile menu.

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Articlesby Gregory ArroyoNovember 14, 2012

Industry Summit: Recovery Opening Doors

Panelists serving on this year’s Executive Panel said the industry’s drive toward recovery is revealing new opportunities for dealers, agents and product providers.

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ArticlesNovember 14, 2012

People, Process, Profit

Attendees of the magazine’s annual conference gathered to hear how six top trainers view the road ahead for the F&I industry. What they heard was a familiar rallying cry.

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ArticlesNovember 14, 2012

What's on the Menu?

Should the base payment be listed on the F&I menu? The magazine’s legal wiz weighs in on this hotly debated issue.

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NewsNovember 13, 2012

Tesla Discloses Risks of Lawsuits to Investors

Tesla is faced with lawsuits from dealer associations in the states of New York and Massachusetts, and the NADA shares why Tesla’s model doesn’t work.

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NewsNovember 13, 2012

DealerTrack Raises 2012 Guidance on Q3 Performance

Based on the first nine months of 2012, DealerTrack says it expects franchised dealers to end the year with 14.3 million new cars sold.

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NewsNovember 13, 2012

CFPB’s No. 2 to Leave Agency

The Consumer Financial Protection Bureau’s No. 2 official will depart after a new set of mortgage rules is finalized, The Wall Street Journal reports.

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NewsNovember 13, 2012

Frost & Sullivan: Dealers Need to Follow Auto Finance Industry's Lead

In its new study, Frost and Sullivan expects the auto finance market’s annual lending value to grow from $340.77 billion last year to $440.21 billion by 2018. But the industry will need to address a few market dynamics to realize that expectation, the firm adds.

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