
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
This year’s F&I Dealer of the Year goes to great lengths to stay out of the limelight. But the dealer group was willing to open up to F&I and Showroom about what has turned out to be a banner year for the 63-year-old operation.
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Dina Wilson is this year’s F&Idol winner, and she says her ability to joke around with customers is the secret to her prize-winning video — and her most powerful sales tool.
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This year’s F&I Conference finished strong with an electric debate over the usefulness, benefits and possible drawbacks of the mobile menu.
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Panelists serving on this year’s Executive Panel said the industry’s drive toward recovery is revealing new opportunities for dealers, agents and product providers.
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Attendees of the magazine’s annual conference gathered to hear how six top trainers view the road ahead for the F&I industry. What they heard was a familiar rallying cry.
Read More →Should the base payment be listed on the F&I menu? The magazine’s legal wiz weighs in on this hotly debated issue.
Read More →Tesla is faced with lawsuits from dealer associations in the states of New York and Massachusetts, and the NADA shares why Tesla’s model doesn’t work.
Read More →Based on the first nine months of 2012, DealerTrack says it expects franchised dealers to end the year with 14.3 million new cars sold.
Read More →The Consumer Financial Protection Bureau’s No. 2 official will depart after a new set of mortgage rules is finalized, The Wall Street Journal reports.
Read More →In its new study, Frost and Sullivan expects the auto finance market’s annual lending value to grow from $340.77 billion last year to $440.21 billion by 2018. But the industry will need to address a few market dynamics to realize that expectation, the firm adds.
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