
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →F&I insider doesn’t believe GAP is in danger after Hurricane Sandy, mainly because the effected states only account for 5 percent of national GAP sales.
Read More →For the first time in company history, Mercedes-Benz’s captive finance arm was named to the 2012 Great Place to Work list.
Read More →J.D. Power and Associates encourages automakers to address economic challenges, not just tout environmental advantages, to increase EV sales.
Read More →Penske Automotive Group estimates the business impact from superstorm Sandy to be hefty, with the dealer group saying that 36 of its stores along the East Coast were impacted and lost about three to four days of business.
Read More →Dan Chait was promoted to president of World Omni Financial Corp., the company announced this week.
Read More →General Motors Co. entered into a three-year secured revolving credit facility of $11 billion.
Read More →United Development Systems’ Gerry Gould explains why he’s abandoned the customer interview, and offers a better way to set the tone with your customers in F&I’s Tip of the Week.
Read More →Hurricane Sandy impacts Nissan and Hyundai sales, but the industry’s seasonally adjusted annual rate remained above 14 million for the ninth consecutive month.
Read More →The Wall Street Journal reports that the U.S. distributor for Japanese manufacturer Suzuki Motor Corp. filed for Chapter 11 bankruptcy protection.
Read More →Several manufacturers are helping victims of Hurricane Sandy with special discounts on vehicles and by donating to the American Red Cross.
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