Articles
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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For the first time since 2009, Toyota ranked highest in retaining customers, according to Experian Automotive. Ford, however, maintained strong brand loyalty with four of its five top-performing models.
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Below-prime financing surpassed pre-recession levels in the second quarter. But is this trend dangerous for the future health of auto finance?
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The current movement toward high-performance wheels and run-flat tires has made road hazard protection a no-brainer — that is, if you follow three simple steps to the sale.
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Things don’t always go smoothly in the daily grind of dealership life. That’s why a good paper trail is critical to keeping your store out of the crosshairs of hungry plaintiffs’ attorneys.
Read More →It’s easy enough to dismiss attorneys as threats to your livelihood, but the magazine’s legal wiz says not all lawyers are gunning for dealers.
Read More →After two straight years of major spikes in gas prices, the NADA Used Car Guide doesn’t believe the most recent increase will cause consumers to overreact like they did in 2008.
Read More →Chase Auto Finance recognized eight auctions across the country for their performance
Read More →Wholesale used-vehicle prices in September were flat with August and down from a year ago, an indication that the market has stabilized since prices softened this past spring, ADESA’s Tom Kontos says.
Read More →Black Book’s senior analyst Ricky Beggs reveals the most volatile wholesale auto segments over the last three months.
Read More →The patent infringement suit DealerTrack filed against RouteOne in 2004 ended in settlement last week, the two companies announced.
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