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The Limited Warranty Game
Bringing it in-house benefits the dealership and its customers.
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SEARCHMENUSEARCHBringing it in-house benefits the dealership and its customers.
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New SHOWCASE app is designed to improve the customer purchase experience by making key information, including inventory and product info, available to Ford sales consultants ‘anytime, anywhere.’
Read More →News study from DMEautomotive confirms that prepaid maintenance plans drive service retention, but also reveals that one in four customers still stray from the dealership while under a plan.
Read More →GM Financial made a bid for Ally’s operations in Canada, Mexico, Europe and Latin America, a move that could more than double the captive finance company’s consolidated assets.
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The new U.S. consumer financial watchdog has pledged to aggressively pursue discriminatory lending practices. Legal insider provides recommendations on how to ensure your store isn’t caught in the crossfire.
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F&I managers must decide for themselves whether the customer interview is advisable or expendable, but the magazine’s subprime insider says it’s mandatory for special finance managers.
Read More →The Internet has made out-of-state sales a day-to-day occurrence. But the magazine’s legal insider says there are some precautions dealers need to consider.
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Text-message marketing is subject to more regulations than many dealers realize. Before launching your store’s next SMS campaign, give this compliance primer a read.
Read More →Two celebrated trainers will delve into the minds of customers at the magazine’s annual industry get-together. Attendees will learn how to read body language and get strategies for helping customers understand why they need what’s on the menu.
Read More →Westlake Financial Services, with the assistance of JP Morgan and Royal Bank of Scotland, secured a $300 million credit facility that will fuel originations and growth plans.
Read More →Survey reveals technologies automakers will likely tap to get into compliance with proposed CAFE requirements.
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