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Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
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SEARCHMENUSEARCHTechnology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
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The industry shifts its gaze to leasing as the segment realizes gains and prompts dealers to update their processes.
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Fixed-ops expert opens his four-part series on establishing a sales process for parts and service with a primer on what considerations need to be made.
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NADA University has launched a video series called “NADA U All-Stars” to recognize dealership personnel who have turned skills and ideas generated from NADA U programs into successful practice at their stores.
Read More →A new partnership between SFG Finance and Subprime Analytics will provide dealers with access to the SFG Finance National Subprime Loan portfolio program. Sellers of portfolios also will gain access to key analytics.
Read More →Legislation aimed at eliminating a 10-year-old cap on markups of certain F&I products was sent to Gov. Tom Corbett’s office yesterday after passing the Pennsylvania General Assembly. He is expected to sign the legislation into law in 10 days.
Read More →F&I Coach John Vecchioni details a simple and effective process for introducing customers to the service department.
Read More →Organizers of the second annual Agent Summit have announced that Jim Tunney, a former pro football official and highly regarded motivational speaker, will deliver the final keynote address at this year’s show.
Read More →UDS’s Gerry Gould offers a tip for easing into that all-important “which option works best for you” question.
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Greg Brown has orchestrated a 12-month turnaround at three dealerships in the past 15 years. Now, the owner of two of California’s top-volume Nissan stores is ready for his next challenge.
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Gen Y might be a mystery to some, but Kelly Wadlinger says she has cracked the code for recruiting, hiring and retaining a generation that’s 75 million members strong and coming of age.
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