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The Limited Warranty Game
Bringing it in-house benefits the dealership and its customers.
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SEARCHMENUSEARCHBringing it in-house benefits the dealership and its customers.
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Car buyers are spending more time on dealerships, but dealers are providing a better experience. Technology demonstrations, according to J.D. Power and Associates’ new study, were the key.
Read More →DrivingSales announced that it has acquired Revenue Guru and will bring on founder Dennis Galbraith to lead and develop DrivingSales’ new research and data division.
Read More →Below-prime auto loan originations continued to pick up steam in the third quarter, with the biggest gains seen in the two highest risk segments, Experian Automotive reported.
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The call for transparency is giving rise to one type of F&I manager and forcing two others into extinction. The magazine’s resident F&I trainer explains.
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Being able to handle an objection isn’t rocket science, but it does require you to adhere to a strict process. The magazine’s newest F&I expert lays out a five-step plan of attack.
Read More →The F&I coach, John Vecchioni, offers a few tips on how to make role-playing an effective exercise. The national trainer for United Car Care also talks about the critical role one’s colleagues play.
Read More →Purchasing a new or used vehicle is rising on consumer wish lists, which could mean good things for dealers for the remainder of the year and next. Even more important, car shoppers indicated in CNW Research’s consumer surveys that they are boosting their budget to make a vehicle purchase.
Read More →A 39 percent increase in subprime buyers in October drove used-car values up 18 percent compared to the same month a year ago, reported CNW Research.
Read More →The national auto delinquency rate did fall for the eight consecutive quarter on a year-over-year basis, but it did show a modest increase from the second quarter, Transunion reported today.
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Kevin Westfall, who has twice served as a keynote speaker at the magazine’s annual conference, resigned from his post at AutoNation Inc. on Nov. 9 to pursue other opportunities.
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