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F&I

VideosJanuary 9, 2025

The Three Cs of Maintenance

In this video, Josh Krach with the Automotive Training Academy by Assurant provides you with a great question to ask your customers to reveal their true buying motives.

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ArticlesJanuary 9, 2025

The Affordability Challenge

How dealers can help customers keep long-term interests in mind.

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ArticlesDecember 24, 2024

Home-Grown F&I

The best ways of cultivating talent may not be obvious but have proven themselves.

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ArticlesDecember 17, 2024

Five-Star F&I: The Secret to Customer Delight

How F&I managers can organically solicit consumer feedback that pumps up business.

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VideosDecember 5, 2024

Inflation Protection

Protecting customers' investment becomes more important than ever as prices rise.

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ArticlesNovember 27, 2024

Think Bigger

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.

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Newsby StaffNovember 22, 2024

Virtual F&I SaaS Platform Launched

Offering designed to meet automotive customers where they want to be.

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VideosNovember 14, 2024

Customer Comebacks

In this video, Paul Dosescu explains how to handle when a customer comes back to the service department.

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ArticlesNovember 14, 2024

Understand to Oversell

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.

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VideosNovember 7, 2024

Bring Your Products to Life

In this video, Trent White with the Automotive Training Academy by Assurant gives you the formula to make customers rethink turning down your products.

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