Auto Still No. 1 on Consumer Complaints List
Dealers and other automotive business owners once again generated more complaints than any other industry in Consumer Federation of America’s latest top 10 list.
Dealers and other automotive business owners once again generated more complaints than any other industry in Consumer Federation of America’s latest top 10 list.
American Guardian’s Bob Harkins will serve as master of ceremonies for the upcoming Compliance Summit and P&A Leadership Summit.
Longtime Wichita, Kan., Toyota dealer Mike Steven has sued the factory’s luxury division, claiming more than $120 million in damages stemming from a 30-year-old dispute over an unawarded Lexus franchise.
Hudson explains how requiring out-of-state buyers to transport their own vehicle creates a ‘good fact’ that can help ensure your own state’s laws will govern the transaction.
United Development Systems earned its seventh straight first-place Diamond award in the F&I Training category and a Gold award for Compliance training in the 15th annual Dealers’ Choice Awards.
AudioEye is now a premier partner for digital accessibility for dealer website provider Dealer.com.
An Orange County jury found in favor of Toyota dealer Roger Hogan, who sued the factory for fraud and breach of contract amid claims the manufacturer concealed safety defect data and retaliated against him for going public with his concerns.
Steve Berman of Hagens Berman is the lead attorney for a group of Acura RDX buyers and lessees who say their infotainment systems are dangerously defective — and that Honda knew about the issue before the vehicle came to market.
The National Independent Automobile Dealers Association has partnered with ComplyNet to launch NIADA CMS, a compliance management system designed specifically for independent dealers.
Auto Dealer Today and F&I and Showroom’s Tariq Kamal will helm the advisory board for this year’s Industry Summit, leading a group tasked with building an agenda tailored to the needs of dealers, F&I professionals, and industry members.
Three members of the Tillery family of Beaumont, Texas, have admitted to operating a gambling and money laundering ring fronted by their buy here, pay here dealership and its holding company.
A survey of U.S. dealers by Equifax finds the majority of respondents grasp the importance of digital sales and F&I but few are realizing the benefits of reduced transaction times, failing to keep pace with car buyers’ expectations.
HR expert urges dealers and managers to put old handbooks and premonitions aside and create an enforceable policy that aligns with current best practices.
National Automotive Experts has released ‘A New Reinsurance Plan for Uncertain Times,’ a new whitepaper addressing the implications of the Trump administration’s tax reform on several dealer participation programs and detailing Reinsurance X, the company’s new alternative.
Black Book has unveiled Asset Verification Tool, a proprietary VIN-level identifier designed to help auto finance sources reduce the risk of fraud at loan origination.
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