Chase Honors Best U.S. Auto Auctions
A Motor City auto auction claimed three awards – including the top overall prize – when Chase, the nation’s largest auto lender, announced its 2009 Chase Cup for Auction Excellence winners.
NEW YORK— A Motor City auto auction claimed three awards – including the top overall prize – when Chase, the nation’s largest auto lender, announced its 2009 Chase Cup for Auction Excellence winners.
Manheim Metro Detroit won Chase Cup honors for best national auction performance as well as the Wininger service delivery award and best performance in the Midwest region. The awards were announced during the National Auto Auction Association’s 61st annual convention in San Francisco this week.
The Chase Cup recognizes exceptional performance in retention, efficiency, expense control, accuracy, sales, operations and service delivery.
“Manheim Metro Detroit distinguished itself with a combination of top-notch reconditioning and condition report accuracy, sale preparation and on-time performance along with above-average retention,” said Lynn Wolver, national vehicle remarketing executive for Chase.
Chase reviewed the performance of 33 of the nation’s best auto auctions from August 2008 through July 2009, focusing on how well the auctions handle sales and invoice processing, transport requests, title processing and other issues.
Chase also presented national awards to:
• Columbus Fair Auto Auction for Best Performance in Highlines
• ADESA Buffalo for Internet Listing Volume and
• Manheim Orlando for Internet Live Auction Penetration.
Manheim Pennsylvania received special recognition for outstanding performance in Subaru vehicle sales.
“The leaders in the wholesale auto auction industry help Chase remarket vehicles successfully, and the Chase Cup recognizes their exceptional work,” Wolver said.
Chase recognized four other regional winners as top performers:
• Manheim Fredericksburg, Northeast
• Manheim Atlanta, Southeast
• Manheim Dallas, Central
• Manheim Seattle, West
More F&I

Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →