FI showroom red and grey logo
MenuMENU
SearchSEARCH

Family First Dealer Services Announces Enhanced Product Portfolio

Family First Dealer Services announced new additions to its F&I product portfolio, including a five-in-one combo product and an offering that allows car buyers to return their vehicle within 60 days.

by Staff
January 17, 2013
2 min to read


JACKSONVILLE, Fla. —Family First Dealer Services LLC (FFDS) has added several new products to its F&I product portfolio. The F&I product provider and income development firm now offers tire-and-wheel protection, a five-in-one combo product called Complete Protection, key replacement and a 60-day satisfaction guarantee.

Company officials said the new offerings offer unique features, competitive pricing and provide strong value-added options to its agent and dealer base.

Ad Loading...

“Following a strong year for FFDS and our partners in 2012, and based on their feedback, we are adding to an already strong product offering,” said Tony Wanderon, Family First’s CEO.  “FFDS’ cornerstone products remain our industry-first Trade-In Protection negative-equity protection product and our Guaranteed Asset Protection program. At FFDS, we believe in uniqueness and flexibility. Our new product additions embody both. Our focus is to bring unique and different products to the market and provide our partners exclusive markets territories so that they do not have to worry about selling against themselves.”

Complete Protection combines tire-and-wheel protection, paintless dent repair, 24-hour roadside assistance, windshield protection and optional key protection. The company’s 60-day satisfaction guarantee allows car buyers to return their vehicle to the original selling dealers between 30 and 60 days. In exchange, the customer receives the vehicle purchase prices plus sales tax paid, less any rebate, discounts and a usage fee of 50 cents per mile.

 “Thinking outside-the-box and putting our partners first is what we are all about,” said Zack Matta, director of product for FFDS. “Thanks to many new strategic partnerships, and our deep commitment to the industry, we are very excited about the future.”

For more information, visit www.ffds1.com.

 

More F&I

Headshot mockup thumbnail.
F&I•October 1, 2026

Modern Technology Objection Handling

In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.

Read More →
man standing in front of podium
F&I•by Lauren Lawrence•October 1, 2026

Consistency at Scale: Driving F&I Performance

With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.

Read More →
Insurance contract signature page with black inkpen on top
F&I•by Hannah Mitchell•September 22, 2026

Gitty Up on GAP

The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?

Read More →
Ad Loading...
Easycare White paper cover See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Sponsored•September 8, 2026

How AI-Powered Coaching Is Transforming F&I Performance

See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability

Read More →
Assurant, Sell Value Build Trust, F&I Series, Expert Trainer Trent White
F&I•September 2, 2026

Sell Value, Build Trust

In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.

Read More →
2026 StoneEagle summary
F&I•by Hannah Mitchell•August 31, 2026

F&I Sales Give Dealers First-Half Lift

Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.

Read More →
Ad Loading...
man with white hair and glasses delivering a speech standing next to a podium
F&I•by Lauren Lawrence•August 31, 2026

Targeted Training Drives Results

Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.

Read More →
Man's hand holding pen over a paper document
F&I•by Justin B. Gasman•August 20, 2026

Double the Change, Double the Chance

When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.

Read More →
Laptop computer, tablet, calculator and notebook on a desk
F&I•by John Tabar•August 20, 2026

Just Do It

F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.

Read More →
Ad Loading...
stacks of coins, a calculator, paperwork, and a pair of glasses in the background, text Lender Experience Drives Dealer Decisions, F&I and Showroom
Auto Finance•by Lauren Lawrence•August 12, 2026

Dealer Lender Preferences Revealed

When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.

Read More →