Ford Motor Co. and General Motors introduced separate
incentive programs today that promised to protect customers against job loss.
Ford’s program, called Ford Advantage, offers customers
payment protection for up to $700 and 12 months on any new Ford, Lincoln and
Mercury vehicle. Customers can also receive zero-percent financing on select
Ford, Lincoln and Mercury vehicles through Ford’s financing partner, Ford Motor
Credit.
“Consumers remain anxious about the economy and their own
outlook for the future. We at Ford want to do our part to rebuild faith in the
marketplace by offering payment protection on every new Ford, Lincoln or
Mercury vehicle for up to a year if our customers lose their jobs,” said Ken
Czubay, vice president of sales and marketing.
GM’s Total Confidence program offers payment protection for
the first 24 months of ownership. The program provides customers with up to
nine months of payments on new vehicle loans or leases – up to $500 a month –
if they lose their jobs for economic reasons.
GM also promises to protect the value of the new vehicles.
Halfway through their finance contracts, customers can qualify for vehicle
value protection when financing the next GM vehicle.
The incentive package also includes GM’s five-year/100,000-mile
limited powertrain warranty, as well as one-year of OnStar service. GM’s
program is available for vehicles purchased through April 30, 2009.
"By protecting a customer's payment, investment,
vehicle and family, we are reinventing the customer experience," said Mark
LaNeve, vice president, GM North America vehicle sales, service and marketing.
"The 'GM Total Confidence' plan addresses today's most pressing concerns
for new car buyers.”
The programs offered by both domestic manufacturers are
similar to an incentive package Hyundai introduced in January called Hyundai
Assurance. The program covers customers for the first 12 months on new vehicle
loans or leases and includes up to 90-days of payments.