WASHINGTON, D.C. — The Federal Trade Commission approved on Oct. 21 a final consent order against BMW of North America, whose MINI division allegedly violated the Magnuson-Moss Warranty Act by telling consumers BMW would void their warranty unless they used MINI parts and MINI dealer to perform maintenance and repair work.
This past March, BMW agreed to settle the FTC’s charges that its MINI division violated the Warranty Act provision, which prohibits companies form requiring consumers to used specific brands of parts or specific service centers in order to maintain their warranties. The automaker, however, said it had received no complaints about the issue and disagreed with the regulator’s claims.











