JD Power CEO Finbarr O’Neill Announces Retirement
Finbarr O’Neill will retire as J.D. Power’s president and CEO in March 2018, after a decade of leading the company’s successful forays into the B2C and ‘big data’ segments.


Finbarr O’Neill
COSTA MESA, Calif. — J.D. Power announced that President and CEO Finbarr O'Neill has informed the company’s board of directors of his intention to retire, effective March 2018.
J.D. Power’s board has commenced a search to identify a successor in partnership with search firm Egon Zehnder. O’Neill, 65, will remain with the company during the transition and then serve as a senior adviser. J.D. Power was acquired in September 2016 by XIO Group, a London-headquartered private equity firm. Over the past year, O’Neill has successfully led the transition from S&P Global (formerly McGraw Hill Financial) to XIO Group ownership.
“We are deeply grateful to Fin for his leadership of J.D. Power. During his tenure, the firm has expanded globally and increased its sector expertise, while maintaining the firm’s core brand values of independence and integrity,” said Joseph Pacini, CEO of XIO Group. “Over the last year alone, Fin has directed the firm to record profitability, the company has strategically entered the B2C market while also enhancing its ‘big data’ capabilities for an increasingly digital world.”
In his 10 years with J.D. Power, Mr. O’Neill led the firm during a period of tremendous expansion. He oversaw the dramatic expansion into data and analytics, the digitization of the platform as well as entrance into the B2C market through the acquisition of National Appraisal Guides (NAG). Previously, he served as CEO of Hyundai Motor America, Mitsubishi North America and Reynolds & Reynolds.
“In an increasingly mobile and connected world, J.D. Power is poised for even greater growth,” said O’Neill. “This is a good time for me to hand off to the next generation of leadership. None of the success that we have enjoyed would have been possible without the support and leadership of all the great people across J.D. Power.”
More Showroom

Used Market Stabilizes
The Carfax Used Car Index noted a major drop in used-vehicle price increases in July after several months of hikes.
Read More →
California Hybrids Reach State Record
The Golden State still leads the country in electric-vehicle registrations, but much like the rest of the U.S. its hybrid market share is up while full electrics stabilize after a dramatic first-quarter dip.
Read More →
My Mercedes in the U.S.
The German brand debuted its studio dealership concept for the first time in the states in Los Angeles, tapping Americans’ penchant for creative distinctions.
Read More →
Used Sales Hit Summer Drag
The vacation season, combined with high prices, has dented deliveries and added to inventories, though supply is still slim enough to keep listings elevated.
Read More →
California Launches EV Rebate Program
Participating automakers are matching the state's $13.5 million investment in new electric-vehicle rebates scheduled to take effect later this summer.
Read More →
OEM Poll Sees Industry Evolution
Kerrigan Advisors’ survey of automakers finds that tariffs, technology, network tightening and other factors are poised to reshape auto retail.
Read More →
The Trade-In Paradox
Retailing older cars with confidence in today’s market is a matter of establishing and following a clear process that can turn greater profit for auto dealers as they aim to meet used-unit hunger.
Read More →
Focus on Vehicle Cabins
The market for interior materials will grow in coming years as automakers look to meet consumer demand while staying competitive with changeups to sourcing and included features.
Read More →
State Follows Federal Warning on Auto Ads
The Massachusetts attorney general cautioned the state’s automotive dealers to be upfront with the consuming public about their vehicle prices or risk punishment.
Read More →
European EV Market Hits Record
Seven out of the top 10 electric vehicles sold so far in 2026 in Europe are by European brands, and automakers are seeing the power train fill up their order books.
Read More →