N.C. Dealers Not Delivering on Titles
A local news channel in Raleigh, N.C., reported on Dec. 7 that the North Carolina Division of Motor Vehicles (DMV) has identified 62 dealerships that have not delivered titles on vehicles paid in full within the time required by law.
A local news channel in Raleigh, N.C., reported on Dec. 7 that the North Carolina Division of Motor Vehicles (DMV) has identified 62 dealerships that have not delivered titles on vehicles paid in full within the time required by law.
Quoting DMV Commissioner Mike Robertson, WRAL-TV’s Website said the two-year trend intensified when the economy worsened. By law, the lien holder has 30 days to deliver.
"This is a problem, and it's gotten worse since the economy went down," DMV Commissioner Mike Robertson said.
Robertson told the news station that 11 of the 62 dealers investigated were large franchises backed by manufacturers. He likened the situation to “Ponzi schemes,” and said dealers are taking proceeds from one sale to pay off another sale.
The commissioner told the news channel that out of the 861 reported cases of consumers not receiving their titles, 520 are still unresolved because the state agency can't locate the title.
More F&I
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →