OPENLANE Launches Third Party Inspection Service
Online auction company OPENLANE Inc. launched its nationwide third party inspection (TPI) service, which will allow sellers to order during the listing process on OPENLANE’s auction site, www.OPENLANE.com.
MENLO PARK, Calif. — Online auction company OPENLANE Inc. launched its nationwide third party inspection (TPI) service, which will allow sellers to order during the listing process on OPENLANE’s auction site, www.OPENLANE.com.
In a partnership with nationwide vehicle inspection company, Alliance Inspection Management (AiM), OPENLANE recently completed a successful pilot of more than 1,000 inspections, primarily performed at selling dealer locations, and will now make the offering available to its national base of sellers.
Inspections will be performed by trained and trusted inspectors at the vehicle location providing a consistent and accurate vehicle inspection report. OPENLANE’s TPI service provides a convenient, easy-to-use solution that includes:
• A simple listing process for dealers
• Quick turnaround on inspection performance, with an inspector typically on site within two business days
• Assurance against unethical arbitrations
• Higher retention of vehicle value post-sale
“We are pleased to offer a service that provides an added layer of trust between buyers and sellers, and one that ultimately protects our customers by lowering the incidence of arbitrations and voids,” said Andrew Iorgulescu, vice president of business development at OPENLANE. “A dealer’s bottom line is selling cars. With the introduction of third-party inspections into our online selling process, we are demonstrating our commitment to our dealers by providing them with greater visibility, further enabling more efficient sales and increasing customer satisfaction.”
In addition to expediting the inspection process, OPENLANE’s new inspection service will create higher values for listings and improved sales rates. Recent data gathered by OPENLANE during a three-month pilot of 50 dealers who ordered TPIs demonstrated that sales rates were double that of cars without inspections. The pilot also revealed an arbitration rate of less than 3 percent and a 33 percent increase in dealer vehicle interest as measured by viewings per vehicle.
“We’re very excited to have partnered with OPENLANE in this ground-breaking program” said Tom Gardner, vice president of sales and operations for AiM. “Through our tight integration with OPENLANE’s system, our proprietary scheduling system and highly trained inspectors, we’re able to deliver a quick turn-around on the inspection process, helping the seller to move more cars online, with fewer hassles post-sale.”
To kick off the nationwide launch on pre-sale third party inspections, OPENLANE is offering an exclusive dealer promotion throughout November. Any dealer who purchases five vehicles with a third-party inspection (TPI) through OPENLANE’s iDEAL dealer-consigned program will receive a $250 American Express gift card. In addition, sellers will get another $250 gift card when they sell their first five iDEAL units with a third-party inspection.
For more information on OPENLANE’s TPI service or the November promotion, visit www.OPENLANE.com or call (866) 969-0321 for assistance.
More F&I

Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →