President of RouteOne Canada to Retire
Barry McMillan, who has led RouteOne Canada since 2003, will retire at the end of this month. Assuming his duties is Anthony Goulbourne, who was promoted to senior vice president.
FRAMINGTON HILLS, Mich. — RouteOne Canada announced today that Barry McMillan, who has led the company as president since 2003, will retire at the end of February.
According to company officials, McMillan has had a profound impact on building and establishing RouteOne’s presence in the Canadian marketplace. Under his tenure, RouteOne Canada grew its network to include nearly all national and regional finance sources, numerous dealer service provider integration partners, and thousands of dealers who rely on RouteOne every day.
“I would like to personally thank Barry for his leadership, loyalty, and service to RouteOne over the years,” said Justin Oesterle, RouteOne Canada CEO. “I know that he is looking forward to his next chapter with pleasure and anticipation. He will be missed by his team, colleagues, and customers alike.”
As part of the transition, Anthony Goulbourne has been promoted to senior vice president, reporting directly to Oesterle. As a long-time employee of RouteOne and industry veteran, Goulbourne will assume day-to-day responsibilities of the organization, supported by his staff and the executive management team of RouteOne.
More F&I
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →