Sold Calif. Dealership Leaves Customers With Worthless Lifetime Service Package
Customers who bought cars from Hooman Toyota of Long Beach are angry after losing the perks of an offer they paid into following the dealership's change of ownership, NBC 4 News reports.
LONG BEACH — Hundreds of customers who bought cars at Hooman Toyota are angry after losing perks of an offer they paid into following the dealership's change of ownership, according to NBC 4 News.
And although the dealership was part of a larger auto group — the Hooman Automotive Group — that still operates other Toyota stores, a company spokesperson told the news outlet that those dealerships will not honor the lifetime packages.
Consumer attorney Stuart Talley noted that this situation could be a case of misleading advertisement. A reasonable person, he said, would be safe to assume that a service package offered by one Toyota dealership within a dealer group could also be used at another Toyota dealership bearing the same name.
For the rest of the story, visit NBC 4 News.
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