FI showroom red and grey logo
MenuMENU
SearchSEARCH

Subaru Exec Retires, Role Evolves

Subaru of America is revamping its fixed operations department to emphasize the automaker’s commitment to enhancing customer ownership experience.

April 29, 2026
Jim Pernas and Todd Lawrence

Subaru Vice President of Fixed Operations Jim Pernas (left) is retiring after 40 years with the company; Todd Lawrence (right) is assuming the revamped role as vice president of loyalty and aftersales.

Credit:

Subaru

1 min to read


Subaru of America’s Vice President of Fixed Operations Jim Pernas is set to retire in July, and his successor will hold the title of vice president of loyalty and aftersales in a company refocus.

Pernas began his career at Subaru nearly 40 years ago and has held multiple leadership roles across the country, the automaker said, including positions at Subaru’s headquarters in Camden, N.J. It said his contributions “ helped shape the company’s success, all while he consistently led by example as a trusted leader, valued resource, and mentor to colleagues.”

Ad Loading...

His replacement, Todd Lawrence, has worked for Subaru since 1999 in various roles across the U.S. and Japan. Subaru said he will “lead the automaker’s efforts to strengthen service and future-purchase loyalty while continuing to grow parts and accessory sales.”

The department's evolution is meant to reflect “the automaker’s growing emphasis on enhancing the ownership experience” and supporting its owner loyalty program, which includes various discounts, financial programs and more.

“Jim has embodied our Love Promise values, and his leadership has played a meaningful role in our success,” said subsidiary President and Chief Operating Officer Jeff Walters.

“As Todd now takes the reins of this critical department, we are confident that our best-in-class owner loyalty program will continue to thrive under his leadership.”

More Industry

Interior of black car with persons hands on steering wheel.
Industry•by Lauren Lawrence•October 19, 2026

Connection Drives Consideration

Convenience and safety are top priorities for American drivers when it comes to connected vehicles and the services they expect with their next car.

Read More →
Silver Subaru STI parked in lot.
Showroom•by Lauren Lawrence•October 14, 2026

New-Vehicle Prices Stay Put

Affordability pressures and model availability shaped new-vehicle sales in September, according to an analysis by Kelley Blue Book.

Read More →
White electric vehicle parked at charging station.
Showroom•by Lauren Lawrence•October 12, 2026

EV Buyer Consideration Shifts

What drives American consumers to purchase an electric vehicle is shifting as the question moves away from Should I?' to 'Which features and experience do I want to have?'

Read More →
Ad Loading...
White Ford truck pulling a boat on a trailer.
Industry•by Hannah Mitchell•October 7, 2026

Auto Nameplate Loyalty Holds in Tough Times

Consumers have been faithful to brands despite financial pressures, and JD Power says that’s because automakers have made some wise moves.

Read More →
Two vans parked on road with scenic views behind.
Industry•by Lauren Lawrence•October 7, 2026

Top New Jersey RV Store Sells

Myer’s RV Superstore is expanding its footprint in the state with two new locations that it acquired from Ed Hutchinson Jr.

Read More →
mechanic standing under lifted car in a garage
Industry•by Lauren Lawrence•October 5, 2026

Alliance Analyzes Technician Pipeline

A new industry report examines the state of skilled trades in the U.S. and details the drivers of demand for automotive repair and how technicians enter and grow in the workforce.

Read More →
Ad Loading...
Blue Genesis car sitting in front of scenic mountainscape.
Industry•by Lauren Lawrence•October 1, 2026

Luxury Rooftop Changes Hands

Genesis of Glenview is getting a new owner and a new location, but its name will stay the same.

Read More →
Tires hung up on wall in factory.
Industry•by Lauren Lawrence•September 28, 2026

Future-Proof Your Business

A new industry outlook details several ways that automotive companies can use the rise in artificial intelligence and advanced technologies to their advantage.

Read More →
'for sale' written on a building window
Industry•by Hannah Mitchell•September 23, 2026

Dealership Buy-Sells Keep Going Up

First-half transactions reflect continued high appetite for acquisitions despite falling profits, the most sought-after franchises bringing record prices.

Read More →
Ad Loading...
White road sign that says California and points to highway 400.
Industry•by Lauren Lawrence•September 23, 2026

California Makes Electric Moves

New laws in the Golden State aim to advance consumer access to public electric-vehicle chargers and reduce costs and barriers to its infrastructure.

Read More →