Three Promoted to V.P. at JM Family Subsidiaries
Three associates from JM Family Enterprises subsidiaries, Southeast Toyota Distributors LLC and JM&A Group, have been promoted to vice president.
Deerfield Beach, Fla. Three associates from JM Family Enterprises subsidiaries, Southeast Toyota Distributors LLC (SET) and JM&A Group, have been promoted to vice president.
Kevin Fleeger has been promoted to vice president of parts and service support for SET, announced SET President Ken Czubay and Senior Vice President Ed Sheehy. Fleeger has served SET in the areas of parts and service, as well as accessory sales. Prior to joining the company in 1997, he was employed by Nissan Motor Corporation. Fleeger earned a bachelor’s degree in engineering from Penn State University and a master’s degree in business from Robert Morris College.
Czubay and Sheehy also announced that Al Green has been promoted to vice president of marketing for SET. Green joined the company in 1997 as a fixed operations consultant and was a key contributor to SET’s parts and service, distribution and marketing departments. Prior to joining SET he was employed by General Motors. Green earned a bachelor’s degree in accounting from Howard University in Washington, D.C. and a master of business administration in finance and marketing from Indiana University.
Mike Pritchard has been promoted to business process integration vice president for JM&A Group, announced Forrest Heathcott, president of JM&A, and Ron Coombs, senior vice president. Since joining JM&A as director of sales planning and analysis in 2000, Pritchard has led the sales planning and analysis department. He has also worked with product development and operations. Pritchard will continue to lead the company’s business process re-engineering as well as the Dealer E-Business department. Prior to joining JM&A, he worked for World Omni Financial Corp., another JM Family Enterprises company, in a variety of financial and analytical capacities. Pritchard earned a bachelor’s degree in finance/economics and a master’s degree of business administration in finance and decision information systems from the University of Florida.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →