Tina Mallie Named Head of Zurich's Direct Markets
Zurich, a global property and casualty insurance provider, announced today that Tina Mallie is the new head of direct markets for Zurich North America Commercial.
Schaumburg, Ill. – Zurich, a global property and casualty insurance provider, announced today that Tina Mallie is the new head of direct markets for Zurich North America Commercial.
In her new role, Mallie will be responsible for overseeing Zurich’s insurance offerings to businesses that sell or service automobiles, trucks, motorcycles, and equipment, as well as auto recyclers.
“We are looking forward to Tina leading this important part of our business and helping develop products and services for the exclusive group of customers this business area represents,” said Craig Fundum, president of programs and direct markets for Zurich North America Commercial. “She brings insight and experiences from her previous roles in the U.S. and Switzerland that will add to our proven value proposition.”
Mallie joined Zurich in 2002 and most recently served as head of construction services for Zurich’s programs and direct markets business unit.
She is currently based in Schaumburg, Ill. but will be relocating to Overland Park, Kan., where Zurich’s direct markets strategic business unit is based.
Mallie previously served as chief administrative officer for Zurich North America Commercial, with responsibility for several functional areas including risk management, communications, human resources, and innovation. She served as chief of staff for the global chief administrative officer at the Group’s Corporate Center in Zurich from 2002 – 2004.
Prior to joining Zurich, Mallie served in an executive position at PricewaterhouseCoopers in New York and as a professor of accounting at Miami University. She earned a bachelor’s degree in accounting and a master’s in business administration from Tennessee Technological University. She earned a Ph.D. in accounting from the University of Tennessee and is a Certified Public Accountant.
More F&I

Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →