FI showroom red and grey logo
MenuMENU
SearchSEARCH

Women Less Confident in Car-Buying Process, KBB Reports

A new study from Kelley Blue Book found that 58% of men are confident in the car-buying arena, versus 38% of women. As a result, women take longer to make a purchase decision.

by Staff
October 16, 2014
2 min to read


IRVINE, Calif. — When it comes to car shopping, women are driven by features and engage in extensive research to find the best fit. Me, however, are revved about a particular car brand, concluded a new study issued this week by Kelley Blue Book.          

One-in-five men know the exact vehicle they want, while women are twice as likely to be undecided about what vehicle they desire, the study revealed. Additionally, 58% of men are confident in the car-buying arena, versus 38% of women. As a result, women take longer to make a purchase (a median of 75 days, compared with 63 days for men), because they are spending more time than men research in order to build confidence and knowledge.

Ad Loading...

“It’s striking that while there exist many similarities between how men and women shop for vehicles, there also are some very marked differences,” said Hwei-Lin Oetken, vice president of market intelligence for Kelley Blue Book. “What we can glean from this research is that we need to continue our focus on providing the proper tools and content to help shoppers narrow down choices, therefore bringing balance and filling gender gaps in the car shopping experience.”

The study also found that while men are more likely to view their cars as tied to their image and accomplishments, women are more likely to seek out transportation that gets them from point A to point B. Additionally, women value practical, fundamental benefits — things like durability and reliability, safety and affordability. Men, however, are more drawn to interior layout, exterior styling, technology and ruggedness.

Additionally, men tend to be more image conscious and want trucks, coupes and luxury sedans, while women tend to be more utility-minded and prefer non-luxury SUVs and sedans. Men want domestic trucks and European luxury brands because of the image they portray; women prefer non-luxury Asian brands, which they view to be more practical.

The study also determined that for men, a successful transaction depends on whether they get the best deal, while women define a successful transaction as getting the exact vehicle they want.

Results were based on Kelley Blue Book Market Intelligence’s analysis of data from KBB.com traffic and survey data from BrandWatch, Combined User Profile, Recall Awareness, and Price Quote Follow-Up studies. The total sample size from all sources was approximately 40,000 U.S. adults.

 

More F&I

Photo of executive in a sports coat and glasses
Industryby StaffJuly 2, 2026

Amplify 2026 Billed as Turning Innovation Into Results

Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.

Read More →
Woman standing on stage smiling.
F&Iby Lauren LawrenceJuly 1, 2026

Own Your Outcome: F&I in the Digital Customer Journey

Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.

Read More →
$100 bill and magnifying glass on top of paper that says insurance policy terms and conditions.
F&Iby Lauren LawrenceJune 29, 2026

Tariffs Could Raise Insurance Premiums

As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.

Read More →
Ad Loading...
Red toy car sitting on top of coins.
Auto Financeby Lauren LawrenceJune 24, 2026

Smaller Loans, Longer Terms

The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.

Read More →
Under the hood of a Toyota Prius EV Hybrid car.
F&Iby StaffJune 15, 2026

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic

EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.

Read More →
Several illustrations of question marks on a surface
F&IJune 10, 2026

The Psychology Behind Menus That Increase Add-On Sales

There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.

Read More →
Ad Loading...
Man holding magnifying glass over sales volume paper.
F&IMay 29, 2026

Why Your F&I PVR Is Misleading You

Here’s a handy checklist of the numbers to track in 2026 instead.

Read More →
Photo of woman typing on a laptop as she sits on a couch
F&Iby Hannah MitchellMay 29, 2026

Auto Consumer Anxiety Presents Opportunity

A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.

Read More →
Dustin Gingerich standing on stage giving a presentation
F&Iby Lauren LawrenceMay 28, 2026

Humble and Hungry: 12 Rules for an F&I Life

Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.

Read More →
Ad Loading...
Photo of businessman's hands resting on files on a desk
F&Iby John TabarMay 27, 2026

Focus on the Opening

F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.

Read More →