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Automotive Compliance Education

Credit Application 101

A compliant credit application process is a pivotal part of the job. Do not let the process slip or a dealership could find themselves in some deep water.

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Out of Dealership Delivery

We all know identity theft is running rampant across the nation, making it even more important for dealers to do their due diligence when it comes to the digital delivery process.

Pricing for Fun and Profit

Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible defense of your F&I pricing practices.

Here We Go Again

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.

Compliance Is Not a Program Du Jour

If you do not have a CMS and continuous monitoring in place now, today is a good day to start.

Questions Better Left Unasked

We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.

Non-Excuses for Non-Compliance

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

A Life Lesson on Compliance

One of the most important things a dealership can incorporate is consistent processes, and that includes a defensible paper trail.

Salespeople are Compliance Weakest Links

Compliance expert shares simple tips you can use to  structure your “road to the sale” training.

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California: An Unlikely Compliance Model

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered best practices in the other 49 states.

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