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Car Shopping

Amazon Enters the Vehicle-Shopping Business

The ecommerce site stopped short of saying it's looking to compete against lead sites like Cars.com, TrueCar, and Edmunds.com, describing its new web page as a car research destination and automotive community designed to help 'customers get the information they need when shopping for vehicles, images, videos, customer reviews.'

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Mobile Phones, Online Research Shrinking Shopping Window, Study Shows

From start to finish, the time it takes consumers to pull the trigger on a vehicle purchase is shrinking. And according to a new study from Jumpstart Automotive, Millennials are the reason.

Integration Connects VinConnect CRM With GoMoto's HUB

VinSolutions announced new integration between its VinConnect CRM tool and GoMoto’s Digital HUB technology.

Fewer Consumers Sticking to New-Car Budgets, CNW Reports

The number of consumer strictly adhering to their budget is dropping to pre-recession levels, according to the firm’s monthly report. And the number of car buyers for whom price is no object is on the upswing.

‘Great Deleveraging’ Has Ended, Equifax Reports

Consumers are back in the borrowing business, with November consumer credit data from Equifax showing that nonmortgage credit balances rose to their highest level in five years.

Women Less Confident in Car-Buying Process, KBB Reports

A new study from Kelley Blue Book found that 58% of men are confident in the car-buying arena, versus 38% of women. As a result, women take longer to make a purchase decision.

Dealership Avoidance New Shopping Normal

Dealership avoidance is becoming the new normal for car buyers, according to a new study. It showed that one in six shoppers skipped the test drive and nearly half visited one or no dealers prior to making a purchase.

Edmunds: Car Shoppers Don’t Focus on Rock-Bottom Price

Most car shoppers don't fixate on a rock-bottom price, especially if they can avoid long and tense negotiations with fair upfront pricing, according to a report from Edmunds.com.

Taking Note

Two years ago, Toyota began overhauling its digital engagement strategy. Its latest development is Notebook, an online tool the OEM hopes will deliver higher quality leads to its dealers.

Industry Must Focus on ‘Dealership Experience,’ Autotrader.com Says

New research from AutoTrader.com shows that the “dealership experience” and “customer handling” are leading factors that determine where consumers make their purchases.