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Fixed Ops

Best Practice for Optimizing Service Absorption and Dealership Profitability

Increasing a dealerships service absorption begins with the reconditioning for its used car inventory and ends with the timely service marketing of those customers.

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Quantum5 Hires Award Winning Fixed Ops Trainer Dave Foy

In addition, Quantum5 will acquire Dave’s successful Fixed Ops Mastermind and Vision and Values Coaching brands enabling him to carry on his vision.

National Auto Care Announces Launch of Fixed Ops 5 Podcast

Fixed Ops 5 will focus on the customer experience in the service drive, profitability opportunities and fixed operation of dealerships.

Automotive Finance Industry Shows Consistency in Q4 2020 Despite Disruptions

Overall, the automotive finance market has remained resilient, despite the pandemic. Staying close to the data will help lenders ensure they have the right options available to fit consumers’ needs and budgets.

New Car Workflow from Rapid Recon Provides Transparency into New-Car Operations

Rapid Recon works with the dealer’s new-car team to create a customized, stand-alone New-Car Workflow that mirrors their existing process.

Opinion: Customer Trust Is Earned in Drops and Lost in Buckets

Whatever happened to customer loyalty? Expert shares four proven ways to earn your next customer’s trust — and their repeat sales and service business.

ACV Acquires Collision Investigation Provider

ACV Auctions has acquired TrueFrame, a vehicle inspections provider specializing in but not limited to collision investigations.

5 Ways to Sell Like It’s 2008

The Great Recession put dealers and manufacturers on a bad path. Reclaim grosses by putting the focus back on long-term value and the ownership experience.

Study: Failure to Capture Off Make Buyers Costs Auto Groups Service Revenue

A new study commissioned by Affinitiv finds U.S. auto groups lose up to $230,000 in per-store service revenue by failing to cross-market off make used car buyers.

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myKaarma, Uber for Business Launch Dealer Shuttle Solution

myKaarma has partnered with Uber for Business to offer auto dealers a new way to pick up and drop off service customers.