The "this is the way we've always done it" mindset infects every industry, and auto dealerships are not immune. Using PO systems and getting rid of checks is not a new idea, but it's been surprisingly slow to catch on.
Increasing a dealerships service absorption begins with the reconditioning for its used car inventory and ends with the timely service marketing of those customers.
In addition, Quantum5 will acquire Dave’s successful Fixed Ops Mastermind and Vision and Values Coaching brands enabling him to carry on his vision.
Fixed Ops 5 will focus on the customer experience in the service drive, profitability opportunities and fixed operation of dealerships.
Overall, the automotive finance market has remained resilient, despite the pandemic. Staying close to the data will help lenders ensure they have the right options available to fit consumers’ needs and budgets.
Rapid Recon works with the dealer’s new-car team to create a customized, stand-alone New-Car Workflow that mirrors their existing process.
Whatever happened to customer loyalty? Expert shares four proven ways to earn your next customer’s trust — and their repeat sales and service business.
ACV Auctions has acquired TrueFrame, a vehicle inspections provider specializing in but not limited to collision investigations.
The Great Recession put dealers and manufacturers on a bad path. Reclaim grosses by putting the focus back on long-term value and the ownership experience.
A new study commissioned by Affinitiv finds U.S. auto groups lose up to $230,000 in per-store service revenue by failing to cross-market off make used car buyers.
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