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Xtime’s new Service Tracker feature was designed to provide real-time updates to fixed ops personnel and customers while injecting trust and transparency into maintenance and repair processes.
An Orange County jury found in favor of Toyota dealer Roger Hogan, who sued the factory for fraud and breach of contract amid claims the manufacturer concealed safety defect data and retaliated against him for going public with his concerns.
Dawn Walston worked her way up from service cashier to vice president and general manager of Titus-Will Toyota in Tacoma, Wash., forging a career path that shattered stereotypes and earned national and international recognition for herself and her family-owned dealer group.
A new partnership with Xtime was designed to offer access to digital tools designed to improve customer retention and loyalty to dealers using Auto/Mate Dealership Systems’ DMS.
The average age of America’s registered cars and light trucks has risen again, to 11.8 years, according to the latest report from IHS Markit.
A new feature allows U.S. Hyundai dealers who are subscribed to CDK Global’s Hailer service can now offer Lyft rides to service customers.
Rotary Lift’s redesigned website includes ‘Find My Lift,’ a new tool designed to help auto dealers and other users easily search, sort, and browse by vehicle class, capacity, and type.
A new service from AutoAp was designed to give auto dealers greater insight and control over the liability and financial impacts caused by safety recalls, promising to reduce risk by more than 80%.
Ford Motor Co. announced four recalls for seven vehicles sold in the U.S. and Canada, including 1.2 million Explorers that could be affected by a rear suspension issue dating back to the SUV’s 2010 redesign.
Dealer and long-distance runner Brian Benstock reflects on his nearly 40 years in the auto retail business, the challenges and opportunities in the New York market, and his efforts to drive his stores — and the industry — forward.