Clifton Park, N.Y. – Auto/Mate Dealership Systems, ranked the highest for overall customer satisfaction in the last three NADA surveys, received GM Auto-VIS (Automatic Vehicle Information System) certification for the company’s AMPS (Automotive Management Productivity Suite) Service system. The Auto-VIS interface allows service personnel to enter a VIN in AMPS and view all vehicle information including open recalls from within AMPS.
Auto/Mate’s GM dealers will save valuable time during the service write-up process by being able to execute a VIS inquiry in AMPS without having to access the Dealer World portal. Additional benefits include the ability to add labor operations directly from the retrieved vehicle inquiry. The information can be displayed and/or printed with one simple click.
“Adding Auto-VIS to our GM Certified Interface will allow our dealers to increase their level of customer satisfaction on the service lanes,” said Mike Esposito, president and CEO of Auto/Mate. “All campaign information, warranties and claim history are immediately at the fingertips of the Service Advisor, allowing for quicker and more thorough response to customer needs.”
Auto/Mate has completed the required pilot phase testing of the Auto-VIS interface and will begin deployment immediately to its GM dealers at no extra charge.