Saturn has named Xtime an approved vendor to provide its retailers with online service appointment scheduling, according to TMCnet.
Reg Proulx, fixed operations director for Saturn of St. Paul, has been using the Xtime software for the past year. His facilities now book about 20 percent of their appointments online, expecting to bring that number up to over 50 percent in 2008.
Xtime can be used to manage all appointments, including those taken over the phone, to improve efficiency.
Saturn plans to begin using new Reynolds and Reynolds software in 2008, making it even more convenient to integrate Xtime, as it is the only scheduling system approved for such data exchange by Reynolds and Reynolds.
Xtime's ServiceCRM software combines consumer Web scheduling, service BDC automation, shop control and service marketing into one product for automotive service departments.