ORLANDO, Fla. -- MenuVantage, a Web-based menu selling system, has partnered with Innovative Aftermarket Services (IAS) to integrate MenuVantage with EREC, IAS’ proprietary eRating and eContracting system. The new partnership will enable eContracting for the company's entire set of F&I product warranties, including IAS InTire, Phantom Footprints, Theft Avert, Multi-Shield, GAP, Windshield, and Paintless Dent Repair.
The companies expect to simplify the F&I process for all 2,800 IAS dealership customers nationwide. Dealers can submit all consumer warranty contracts electronically, reduce errors in contracting, reduce the amount of time spent in the F&I office and maintain an electronic record for seven years.
"We are very excited to team with MenuVantage and place our products on their Provider Exchange Network as the process will now be instantaneous," said Bob Corbin, president of IAS, "Claims on contracts-in-transit are covered. It also ensures no rating errors and eliminates F&I chargebacks."
By decreasing the time from signature to approval, reducing the number of returned contracts, creating a manageable paper trail, lowering shipping costs and delivering greater data accuracy, the companies expect to reduce the speed of the deal, increase customer satisfaction and give the F&I manager more time to explain the value of F&I offerings.
"We are very pleased to team with such an industry leader as IAS," said Phillip Battista, MenuVantage's co-CEO. "Enabling electronic contracting and e-signature within the F&I office improves dealership CSI scores and increases the ability to up-sell F&I products. The entire process is completed quickly and customers can get out of the store in less time, with less hassle."