DealerTrack Systems Inc., announced Monday the integration of the

DealerTrack Arkona dealer management system (DMS) with American Honda Motor Co.

Inc.'s Interactive Network dealer communications system.

iN Plus RealTime

enables transactions between dealers and the manufacturer that are communicated

and integrated on a real-time basis, an improvement on former batch


"We are pleased

to provide full integration with Honda's new real-time communications system,

which should significantly enhance the appeal of the DealerTrack DMS to the

approximately 1,000 Honda and 260 Acura dealerships across the U.S.


said Raj Sundaram, senior vice president, solutions and service group at

DealerTrack. "Honda and Acura dealers will be able to move forward with

confidence that we can meet their technology needs, consistent with all OEM

communication requirements. We look forward to offering them a superior

solution at a significant value."

In addition to

real-time processing, new features include:

VIN Inquiry


· Automatically

runs a VIN Status Inquiry when a repair order is opened

· Quickly

discover open campaigns/recalls that translate into additional service revenue

Enhanced Warranty


· Eliminates

the need to re-key warranty claim information

· Automatically sends repair order warranty data to Honda for warranty claim processing and


Enhanced Parts


· Parts

order inquiry acknowledgement is now a business tool

· Provides

line-by-line order status immediately back to the DealerTrack DMS

· The

next generation parts catalog (web version) now displays the dealer on-hand

quantity parts information in the DealerTrack DMS

With a successful

pilot program already complete, the integration program is available

nationwide. Honda and Acura dealers using the DealerTrack DMS with the new

factory interfaces will be able to expedite critical transaction processes and

eliminate data errors. Information will

transfer seamlessly from one system to another without having to be