LAKE SUCCESS, N.Y. —
DealerTrack Systems Inc., announced Monday the integration of the
DealerTrack Arkona dealer management system (DMS) with American Honda Motor Co.
Inc.'s Interactive Network dealer communications system.
iN Plus RealTime
enables transactions between dealers and the manufacturer that are communicated
and integrated on a real-time basis, an improvement on former batch
"We are pleased
to provide full integration with Honda's new real-time communications system,
which should significantly enhance the appeal of the DealerTrack DMS to the
approximately 1,000 Honda and 260 Acura dealerships across the U.S.
said Raj Sundaram, senior vice president, solutions and service group at
DealerTrack. "Honda and Acura dealers will be able to move forward with
confidence that we can meet their technology needs, consistent with all OEM
communication requirements. We look forward to offering them a superior
solution at a significant value."
In addition to
real-time processing, new features include:
runs a VIN Status Inquiry when a repair order is opened
discover open campaigns/recalls that translate into additional service revenue
the need to re-key warranty claim information
· Automatically sends repair order warranty data to Honda for warranty claim processing and
order inquiry acknowledgement is now a business tool
line-by-line order status immediately back to the DealerTrack DMS
next generation parts catalog (web version) now displays the dealer on-hand
quantity parts information in the DealerTrack DMS
With a successful
pilot program already complete, the integration program is available
nationwide. Honda and Acura dealers using the DealerTrack DMS with the new
factory interfaces will be able to expedite critical transaction processes and
eliminate data errors. Information will
transfer seamlessly from one system to another without having to be