FI showroom red and grey logo
MenuMENU
SearchSEARCH

Nelson Chai Named President, CEO of The Warranty Group

Chai previously served as president of CIT Group Inc. He replaces Thomas W. Warsop III, who has served as The Warranty Group's president and CEO since August 2012.

by Staff
December 7, 2016
Nelson Chai Named President, CEO of The Warranty Group

 

2 min to read


CHICAGO — The Warranty Group, which provides warranty solutions and underwriting services, announced today that Nelson J. Chai will join the company as its new president and CEO, effective Jan. 4, 2017.

Chai replaces Thomas W. Warsop III, who has held both titles since August 2012. According to company officials, he is leaving to pursue other opportunities after overseeing a transition to Mr. Chai.

Ad Loading...

“The TWG team is one of the best I have worked with throughout my career, and I know the company will continue to be a leader in the warranty, loyalty and business intelligence landscape,” stated Warsop in the company’s press release.

Eric Leathers, chairman of the company’s board of directors, said of Warsop’s leadership: “Tom was instrumental in transforming the company from a spun-off division of Aon Corporation to a formidable, stand-alone competitor with industry-leading capabilities in major markets around the world. On behalf of the Board and TPG Capital, I thank Tom for his leadership and service.”

Chai previously served as the president of CIT Group Inc., a publicly traded commercial bank with a market capitalization of more than $8 billion and more than $65 billion in assets. According to company officials, he has a track record of success at some of the largest and most successful public companies in the financial services industry, including serving as CFO of Merrill Lynch & Co., NYSE Euronext, the parent company of the New York Stock Exchange, and Archipelago Holdings, the first fully electronic stock exchange in the United States.

“The Warranty Group has been an industry leader for more than 50 years and I am honored to be entrusted to position it for continued growth in the future,” stated Chai in the company’s press release. “I look forward to the opportunities ahead and working with the TWG team.”

Topics:F&I

More F&I

Woman in casual clothing sitting at a desk
F&Iby Rick McCormickMarch 31, 2026

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

Read More →
Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →
REGISTER FOR EFI 2026
F&Iby Kate SpataforaMarch 16, 2026

EFI Conference Extends Early Bird Discount as Room Block Nears Capacity

Ethical F&I Manager's Conference will take place at The Cosmopolitan Las Vegas on April 13–15, 2026.

Read More →
Ad Loading...
Industryby StaffMarch 6, 2026

Explore the 12 Rules for an F&I Life at EFI

EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.

Read More →
F&IMarch 4, 2026

Creating Your Own Economy

In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.

Read More →
Industryby StaffMarch 2, 2026

Prove You Can Do F&I at EFI

‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Industryby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
F&IFebruary 13, 2026

Business Office Blueprint

Try following these 20 steps to greater success in the dealer F&I office this year.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 11, 2026

Insurance Shopping on the Rise

A TransUnion study found that relationship-driven sales models proved to be important, as consumers who used an agent had a lower shopping intensity than those going it alone.

Read More →