TORONTO and DETROIT — Auto retail software provider Dealer-FX and payments technology developer OpenEdge announced the release of EasyPay, a payment platform designed to give dealers advanced invoicing and payment capabilities.
EasyPay lets customers receive, inspect and pay their service invoices on their mobile phones, on a desktop and on the service advisor’s tablet. Customers no longer have to wait in line at the dealer’s cashier window to pay their bill, and dealers can access the feature through Dealer-FX’s ONE Platform at no additional cost, according to the company’s president and CEO, Gary Kalk.
“EasyPay gives our dealers a critical tool they can use to deliver a true Digital Service Experience,” Kalk said. “Once they use it, customers cannot imagine going back to standing in line for the cashier. It brings paying your service bill into the 21st century.”
EasyPay was designed to allow service advisors to text or email invoices to customers, who can use their mobile device or computer to submit payments, which are tracked by the system. This should give dealers the ability to offer convenient vehicle pickup options, including express and after hours.
“OpenEdge is pleased to integrate our convenient, secure payment technologies into EasyPay,” said Robert Cortopassi, president of OpenEdge. “Our partnership with Dealer-FX adds another level of customer convenience to this highly functional service management platform.”