SCOTTSDALE, Arizona — CNA National was voted both the best service contract provider and reinsurance provider for 2012 by dealers in Auto Dealer Monthly’s annual Dealer’s Choice Awards.
“The Dealers’ Choice Awards brings some well-deserved recognition to the outstanding products and services dealerships rely on every day, and I can’t think of a better honor for an allied industry than to be chosen for an award by their own customers—dealers and dealership personnel,” says Harlene Doane, editor of Auto Dealer Monthly. “At Auto Dealer Monthly, we consider it a great honor to be able to recognize some of the best vendors and finance companies in the industry. CNA National should be extremely proud of the job they do for dealers.”
The recognition — a Dealers’ Choice Diamond Award in each category — marks the eighth consecutive year that CNA has been recognized as a top provider—a feat that no other vehicle service provider has achieved.
CNAN has been voted a top provider every year since the national dealer survey was launched in 2005, earning a total 12 Dealers’ Choice Awards since. From 2005 to 2010, CNAN was recognized as the best service contract provider. In 2011, the company earned the award for best reinsurance provider.
“We have seen many transitions and trends in the industry during the past three decades, but our commitment to providing the highest quality product and customer service has never wavered,” said Joe Becker, president and CEO of CNA National. “Our daily operations focus on having a positive impact on our dealers, and we constantly communicate the importance of customer satisfaction with our employees.”
CNA, which is celebrating its 30th anniversary this year, has been a stable force during the auto industry’s challenging past five years, as the company has seen exponential growth, with nearly 2 million contracts in force today.
“Being voted the top reinsurance provider two years in a row is clear evidence of our commitment to the long-term financial success of our dealers,” said Alan Miller, senior vice president of sales for the company. “Our programs include thorough communication, financial stability and transparency, supported by staff that works exclusively on reinsurance. It is this level of expertise and attention to detail that gives dealers’ confidence in us as a reinsurance provider.”
In its eighth year, the Dealer’s Choice Awards recognizes the most highly regarded vendors, suppliers and finance companies in the retail automotive industry, as voted on by dealers and dealership personnel. This year, a total of 48 awards were presented to 40 companies in 21 distinctive categories of products and services.