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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Wholesale used-vehicle prices in December averaged $10,642, which was essentially flat with the prior month but up 3.9% from a year ago, according to ADESA Analytical Services.
Read More →The software company today released details on an initiative to electronically integrate major finance sources with F&I product providers in a bid to develop better F&I product cancellation processes and systems.
Read More →Through F&I Express’ Express Digital Media Solution, Roadster dealers can now provide car buyers with accurate F&I product quotes and education material from more than 130 F&I product providers.
Read More →The American Financial Services Association's 21st annual Vehicle Finance Conference will focus on compliance, cyber security, customer satisfaction, and technology. The question the event will attempt to answer is, 'Are we there yet?'
Read More →Cox Automotive this week announced two executive promotions. Rock Anderson Jr. has been promoted to executive vice president of people strategies and John Kovac has been promoted to executive vice president and CMO.
Read More →With the Rates & Residuals enhancement, dealerships now have the ability to structure deals for new and pre-owned vehicles by accessing incentives, rates and programs from both their captive and noncaptive lenders, all within VinSolutions. The portal, powered by Dealertrack, then returns the top retail and/or lease programs based on consumer credit scores.
Read More →The 3.1% year-over-year increase in new-vehicle sales in December was more than enough to push the industry’s annual sales tally above the 17.5 million-unit mark for 2016, according to Autodata Corp.
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The U.S. Environmental Protection Agency has accused Fiat Chrysler Automobiles of failing to disclose engine management software that increased air pollution in 104,000 diesel-powered Ram 1500 trucks and Jeep Grand Cherokee SUVs in the 2014 to 2016 model years. FCA officials say the software shouldn’t be considered a defeat device.
Read More →The two firms will debut at NADA 2017 the new NCM-Rawls Dealer Executive Program, a 10-month leadership development curriculum on succession planning and leadership.
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Wells Fargo announced this week that Dawn Martin Harp, the head of Wells Fargo Dealer Services, is set to retire this year, after more than 20 years of service.
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